New Member
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4 Messages
Blurry picture
Live tv an live sports are ok but when it’s a show every time there is movement the picture goes blurry like I see a shadow behind someone. Today I replaced my 3yr old HR44 to the HR55-500 an it’s still doing the same thing


goldw1800
ACE - Professor
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2K Messages
5 years ago
Try looking at your TV menu settings for Motion control -change it's current setting and see if it improves
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chrisluvstara
New Member
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4 Messages
5 years ago
Went to my TV settings nothing on motion control I have a cheap TCL 65’ maybe I should of paid more for a better tv lol
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goldw1800
ACE - Professor
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2K Messages
5 years ago
Maybe Contrast or Picture mode setting on the TV -- look at all the picture settings
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DIRECTVhelp
Community Support
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255.7K Messages
5 years ago
Once you have competed your receiver reset let us know if the picture quality improves @chrisluvstara!
Thanks for choosing AT&T!
Lee AT&T Community Specialist
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TexasBrit
ACE - Expert
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14.1K Messages
5 years ago
There is a motion control sertting somewhere. Exactly which TV model do you have?
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goldw1800
ACE - Professor
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2K Messages
5 years ago
On the TV menu --What Mode are you using? Custom or VIVID-What you are describing is SOAP OPERA MODE --Change your TV DISPLAY format
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TexasBrit
ACE - Expert
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14.1K Messages
5 years ago
Yes, it's classic "soap opera mode". Usually called motion control.
Read this https://community.roku.com/t5/Discussions/Motion-Smoothing-Issues-on-new-TCL/td-p/554514
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