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New Member

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4 Messages

Saturday, March 27th, 2021

Blurry picture

Live tv an live sports are ok but when it’s a show every time there is movement the picture goes blurry like I see a shadow behind someone. Today I replaced my 3yr old HR44 to the HR55-500 an it’s  still doing the same thing 

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ACE - Professor

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2K Messages

5 years ago

Try looking at your TV menu settings for Motion control -change it's current setting and see if it improves

New Member

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4 Messages

5 years ago

Went to my TV settings nothing on motion control I have a cheap TCL 65’ maybe I should of paid more for a better tv lol

ACE - Professor

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2K Messages

5 years ago

Maybe Contrast or Picture mode setting on the TV -- look at all the picture settings 

Community Support

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255.7K Messages

5 years ago

Once you have competed your receiver reset  let us know if the picture quality improves @chrisluvstara!

Thanks for choosing AT&T! 

Lee AT&T Community Specialist 

ACE - Expert

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14.1K Messages

5 years ago

There is a motion control sertting somewhere. Exactly which TV model do you have?

ACE - Professor

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2K Messages

5 years ago

On the TV menu --What Mode are you using? Custom or VIVID-What you are describing is SOAP OPERA MODE --Change your TV DISPLAY format 

ACE - Expert

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14.1K Messages

5 years ago

Yes, it's classic "soap opera mode".  Usually called motion control.

Read this https://community.roku.com/t5/Discussions/Motion-Smoothing-Issues-on-new-TCL/td-p/554514


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