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G

New Member

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2 Messages

Mon, Jun 6, 2022 6:00 AM

Bose 321 sound system - can't get the Directv remote control volume to control the bose speakers volume

hi, 

I have a Bose 321 surround sound with 2 Bose speakers on either side of the tv. It has a standing subwoofer 

I was able to connect everything 

tv is sony

my directv remote controls volume won't change the volume of the Bose speakers. 

anyone know how to fix this?

shannon02

ACE - Expert

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16.5K Messages

2 m前

Have you reprogrammed the remote to add the Bose receiver?

New Member

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2 Messages

2 m前

no how do you reprogram the remote to add the bose receiver?

DIRECTVhelp

Community Support

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16.1K Messages

2 m前

Hey @goodwillguy22, we want to help you with the BOSE soundbar.

Learn how to program your remote to control an HDTV, a DIRECTV Ready TV, and audio devices such as a soundbar.

Let us know how it goes.

Sergio, DIRECTV Community Specialist

detuch254

ACE - New Member

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1.5K Messages

2 m前

@goodwillguy22 go to Menu, scroll down to Settings, and then press the right arrow key on the remote until you get to Remote Setup. From there, the process is pretty straightforward on which TV or soundbar brand to select and the codes needed. If necessary, you may have to try several different codes until one is able to control everything you desire. 

If you have an older HD-DVR or HD receiver, you go to Menu, Settings & Help, Settings, and Remote. 

(edited)

New Member

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1 Message

2 m前

I performed a diagnostic reset and now my directive-stream remote won’t work with my Bose 321 system. It was working fine until that reset. I’ve gone through all the directtv reset options but not having luck. 

DIRECTVhelp

Community Support

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16.1K Messages

2 m前

Hey @bgoggans1911 , thanks for letting us know that the troubleshooting didn't worked, we want to help with your Bose Audio System.

Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums)

Also thanks to @detuch254 for your prompt and accurate response.

Juan, DIRECTV Community Specialist

New Member

 • 

1 Message

5 d前

I am trying to use the DirecTv stream remote to operate a  Bose 321. It's partially working. I can hear the sound and control the volume. All three devices TV, streaming box and Bose will turn off  using the DirecTv remote.

However, when I  try to turn everything back on with the remote - TV and streaming box turn on but with the Bose 321 does not - I see a green flashings light on the Bose for a second (as if  it's getting ready to turn on) but it remains tuned off.

Any ideas of what the issue is and what I should I do?

Thanks

max


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