New Member
Cable TV
In a square box @ the top of my tv HDMI/DVI &DMA with the wrong time this has been there since last week when I cut my TV off that pop up I have rest the box I even unplugged the box for few seconds It was not like that at first please help this old man solve this problem thanks in advance
litzdog911
ACE - Sage
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46.4K Messages
5 years ago
What DirecTV DVR/Receiver model number do you have?
Can you post a photo of that screen?
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Jboyd73
New Member
5 years ago
I'm not an AT&T employee here is a photo of the my TV screen when I turn my TV off it's still like that thanks 4 taking the time out but this is all new to me I pray you can solve this old guy problem
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nabukl
ACE - Professor
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2.3K Messages
5 years ago
Your tv is "on" but on the wrong input that's why it says "no signal" in the middle of the screen, the input choices are what's in the corner. Use your TV remote to select the other input
(edited)
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DIRECTVhelp
Community Support
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255.1K Messages
5 years ago
Let’s get you back to watching your favorite programming, @Jboyd73!
From the picture you posted, it seems @nabukl may be correct. Your TV being on the wrong input is the most common reason for this message. To start, make sure your DIRECTV receiver and TV are both powered on. To change your input, press the input button on your DIRECTV remote. Repeat this step until you see your DIRECTV programming or you are back on the same input. Your TV’s manufacturer’s remote can do the same thing, but you may need to contact them for instructions.
Other items can cause this error message. If the steps above do not resolve it, we recommend using our DIRECTV No signal article. This will assist you with identifying and correcting other causes.
Please let us know if this was helpful.
Bonnie, AT&T Community Specialist
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