Tutor
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6 Messages
Caller ID
Caller ID will not display on the TV. Receiver HR24-100 is set up to display caller ID but incoming calls are not displayed.
Tutor
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6 Messages
Caller ID will not display on the TV. Receiver HR24-100 is set up to display caller ID but incoming calls are not displayed.
litzdog911
ACE - Sage
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46.4K Messages
14 years ago
Obvious question .... is your HR24 connected to a known good analog phone line?
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jwhite4543
Tutor
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6 Messages
14 years ago
Absolutely, Direct TV Technicians have been here and have seen the problem but did not come up with a fix as of yet.
Jim White
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litzdog911
ACE - Sage
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46.4K Messages
14 years ago
Next question ... do you have DSL internet service?
If yes, is there a DSL Filter connected to the DVR's phone jack? Sometimes two are needed.
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jwhite4543
Tutor
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6 Messages
14 years ago
DSL phone service via ATT and there has been two DSL phone filters, just for grins, tried and still does not function. Never had the issue with Dish?
Jim White
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litzdog911
ACE - Sage
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46.4K Messages
14 years ago
I can't think of anything else to suggest. It's a fact that DirecTV's equipment can be rather flaky when it comes to Caller ID services.
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jwhite4543
Tutor
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6 Messages
14 years ago
Understand. Technicians have already tried to resolve and indicated they were turning this over to ISS? That was the 30 thof August and have not hear a peep since.
Jim White
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litzdog911
ACE - Sage
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46.4K Messages
14 years ago
I'll be surprised if ISS can help much here. Keep us posted.
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dcd
Expert
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20.7K Messages
14 years ago
Caller ID has to be capable of reading a variety of telephone signals. In the case of DSL, the signal is digital and the phone modem is analog. Makes for a quirky system.
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jwhite4543
Tutor
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6 Messages
14 years ago
Agree but with the Dish receiver there was no problem at all.
Jim White
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litzdog911
ACE - Sage
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46.4K Messages
14 years ago
And we've seen variation even across different DirecTV Receiver models. It's possible that a non HR24 DVR might work better. But I wouldn't want to lose all of my recordings switching to a different DVR just for Caller ID.
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jwhite4543
Tutor
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6 Messages
14 years ago
Agree, but it was sure nice when it worked with the dish receiver, cleared incoming calls nicely and allowed you to weed out calls not wanted.
Jim White
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