Contributor
Can I fix a remote control that doesn't work like it used to?
The remote works, but I have to get close to the TV and point to the controller on the wall behind the box. The TV responds very slowly to channel changes and volume adjustments, and I have to be very close to the controller. I used to be able to sit in my viewing chair and point the remote at the TV. Can this be changed, or would a new remote fix this problem?
DIRECTVhelp
Community Support
•
255.1K Messages
5 years ago
Hi @richardleuck!
Thank you for reaching out to us! We'd love to help with your DIRECTV remote control! Did you check your battery? Did you re-sync your remote?
To get started, we suggest that you test your battery and change them to make sure you re getting solid green light.
We also suggest that you view this great article to get tips on how to troubleshoot your DIRECTV remote.
Let us know if this helps!
Yetty, AT&T Community Specialist
0
0