Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

New Member

 • 

9 Messages

Friday, April 28th, 2023 2:43 AM

canceled due to an unexpected error (3)

Have a HR54/200 couple of my shows from, over the air, channels do not record and I get this message. 'canceled due to an unexpected error (3)'  They are scheduled to record but when time comes it dose not just get the above reason.

Community Support

 • 

255K Messages

2 years ago

Hello there. We would love it if you give us a chance to improve your experience. Let's meet on a PM to know more details about this situation.  DIRECTV remains attentive to you. Gabriel, DIRECTV Community Specialist

ACE - Sage

 • 

46.4K Messages

2 years ago

This can happen if there's a last-minute schedule change. You might also try resetting your DVR using the red reset button. 

New Member

 • 

9 Messages

2 years ago

I am not sure about if we made a lst minute change or not. We did do a complete shut dwn and reset. Time will tell at this time. Thanks

ACE - Sage

 • 

46.4K Messages

2 years ago

It's not you that would have made the last-minute change. It's the station/network.

ACE - Expert

 • 

14.1K Messages

2 years ago

Usually this means the channel broadcast a different program/episode than the one that was scheduled.

New Member

 • 

9 Messages

2 years ago

OK thank you both that makes me feel better but of course it doesn’t fix the issue. Thanks.

New Member

 • 

9 Messages

2 years ago

Thanks everyone but I got disgusted with the system and unhooked it for now. Again Thanks

ACE - Expert

 • 

21.1K Messages

2 years ago

You will still be paying the monthly bill unless you cancel the account.

New Member

 • 

9 Messages

2 years ago

No, all I did was unhook the over the air antenna from the dvr I did not unhook or cancel Directv

ACE - Expert

 • 

14.1K Messages

2 years ago

I just saw you were trying to record OTA.  The guide data on many OTA channels is very unreliable. Directv does not create this data, the station produces it and then sends it to a third party and directv gets it from them.


NEED HELP?