Can't program remote

Remote control model number?

DVR/Receiver model number?

When did the problem start?

What troubleshooting have you tried so far?

DVR/Receiver Model HR44-200

Remote, the latest model (black & white)

Started several days  ago.  Got a new remote and it worked for a few days and then stopped and I can't program it.

Did online and Voice trying to help.  Voice was a foreigner who couldn't help. 

Pat

Try resynchronizing the remote by pressing MUTE + ENTER simultaneously. 

Remote now working but there is dialog on every channel. How do I turn it off?

"Dialog"?  What do you mean?

Check your DVR audio settings. 

Words on the screen as person is speaking.

Check your DVR or TV's Closed Caption setting.

I found the setting. Thanks. You are much more helpful than the DirecTV "specialists"!

Pat