Welcome to the DIRECTV Community Forums - connect with users, ask questions, and find answers!

tas3086a's profile
tas3086a
#1 Star!
10th stratosphere!
The 5th element!

Mentor

 • 

21 Messages

Sun, Nov 17, 2019 7:31 PM

Channels Recorded, but stored in wrong location.

Genie recording 4 football games right now. (Chicago) Channels 710, 32, 712 and 2.  Pressing list shown shows 2 lines, (1)falcons and Panthers on channel 2, and (2)Cowboys and Lions as (2 unwatched of 3).  Selecting line (2), shows a new screen showing 3 Iines: (1)Dallas Cowboys at Detroit Lions, (2) Saints @ Buccaneers, and (3) Denver Broncos and Minnesota Vikings.  ALL GAMES show the recording in process signal. 

 

I would think that all games should be shown as separate lines on the first LIST screen. As this has happened multiple times in the past, I know that deleting the Cowboys and lions game will delete all the games in that one item.

Here's the screenshots:

 

screen 1.jpgscreen 2.jpg

2 Attachments

tas3086a

Mentor

 • 

21 Messages

2 y ago

Additional Information:  It should be noted that the first game, Falcons @ Panthers was recorded on a different receiver.  The cowboys @ Lyons  and other 2 games were recorded on the GENIE.  Cowboys@Lyons is appearing as a folder for three games recorded on the Genie.

I hope that this helps.

Contributor

2 y ago

 
tas3086a i think his asking on how to separate the recordings from a folder from the way he titled it
tas3086a

Mentor

 • 

21 Messages

2 y ago

I record 4 NFL football games at noon every Sunday. I record up to 4 more Sunday at 3:25pm. on my Genie.
For some unknown reason, It seems that the first alphabetical named game sets the real name for the “FOLDER”,
Then all the games not only that Sunday, but the next Sundays as well will all be put in that same original “folder”.
So what you end up with is a FOLDER named Team1 vs Team5 and entries within that folder named:
Team1 vs Team2
Team3 vs Team4
Team5 vs Team6
Team7 vs Team8
Team9 vs Team10 and previous week :
Team1 vs Team5 (note; this entry set the title of the folder the first entry last week.)
Team2 vs Team6
Team3 vs Team7
Team4 vs Team8
Each week the list gets longer and longer, but the “FOLDER” title does not change, and if you delete the wrong entry, you will loose the “FOLDER”.
WHAT I WANT IS TO HAVE EACH RECORDED, DIFFERENT NAMED GAME, ALL LOCATED ON THE MAIN (TOP LEVEL) LIST SCREEN. No Folders at all!
What I now suspect is happening, is that NOON channels 705 through 710 are (RECORDING) each set as:
MANUAL RECURRING SUNDAY 12:00 TO 3:25
and the 3:25 channels 711 through 716 are each set as:
MANUAL RECURRING SUNDAY 3:25 TO 7:00
My bet is that they are all being grouped under a “MANUAL” folder name that is changed to the first recorded entry.
Try it yourself. Manually set up a recorded recurring channel at x pm every Monday for 1 hour and another manual recurring entry at the same time for another channel and hour. Make sure that the channel and time you record has a show name that changes every week. So maybe an HBO or Movie Channel that never has the same titles on it. Let me know what happens.

New Member

 • 

2 Messages

1 m ago

We also saw the different recorded football games accumulating under one list. This was confusing enough, but now clicking on the list does NOT display the several football games for selection, but just plays the one in the title of the list. Mind you, the list SAYS it has 2 or 4 or however many members.

DIRECTV MONITOR: My husband is 81 years old, and one of the few pleasures he has is watching football on TV. We spend a significant portion of his social security on the DirecTV channels so he can do this, but it doesn't work! I'm sure he is not the only one in this situation. PLEASE HAVE THIS FIXED!

DIRECTVhelp

Community Support

 • 

12.1K Messages

1 m ago

Hi @frankie_c01, thanks for bringing this to our attention.

We want to turn your experience around. To do so, please create a new post (
https://direc.tv/3BWa0kH) and share all the details about, we'll take it from there.


Santiago, DIRECTV Community Specialist

NEED HELP?

New to the Community? Visit the Community How-To and Guidelines to get started.
New to the Community? Visit the Community How-To and Guidelines to get started.