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Monday, March 23rd, 2020 2:50 PM

code 771

My tv keeps searching for satelite. I have unplugged the power cord for 60 sec and im still getting the same message

ACE - Master

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6.5K Messages

5 years ago

you need a tech visit, could be a bad lnb, bad splitter, dish out of alignemnet, ect

call in and get a tech out

Tutor

No. I've seen many, many complaints about this since mine started doing it. To many to be an issue with your setup. Plus, all the complaints seem to have started in the last month or two.

New Member

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4 Messages

5 years ago

I had a 771 error today too. I’ve had plenty in the past that the help desk always walked me through when my equipment & satellite were fine.

The easiest fix is if heavy storms are in your area just wait them out & your signals should return automatically (you can still watch your DVR shows while waiting).

But if all else fails I’ll relay what I did (which I think is what the techs had me do all of those times before). I went into the Settings Menu then Satellite submenu then chose Repeat Satellite Setup. I had to press the dash key - to continue then I chose Reset Defaults before the going to chose continue on the same screen (I may have had to press dash again). But my signals returned with in minutes of the Setup completing.

I don’t know if you can follow any of the above or if you would choose to wait for an actual tech to walk you through it. Stay safe through the virus crisis in any event.


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