Direct TV App cannot control the new Gemini box

This is correct. You cannot control a Gemini receiver with the directv application, just receivers like the Genie receiver, HDDVRs, and HD-only receivers. Unfortunately, the only way to control the Gemini is with the provided remote and voice function. 

Hi, @tb10151957. DIRECTV technical support is correct. Thanks for your insight, @detuch254; we appreciate it. Right now, we offer limited functionality for Gemini devices using the DIRECTV app, and hopefully, it will be added soon. To learn more, go to https://www.directv.com/support/article/000080248 Jerald, DIRECTV Community Specialist

I called Technical Support yesterday.  Had to call twice, since one of the agents hung up on me and did not call me back.  It took 2 calls, 90 minutes, and 4 agents to conclude that the direct TV APP has limited functionality. Tech Support Need know about the TV APP limited functionality.  It should not take this much effort.  Agents had me reset the Gemini Box, re install the APP, twice and blame my issue on the latest software push from Direct TV.  It was a horrible experience.  

We’re sorry to hear about this experience with our customer service. We also apologize for any inconvenience this update may cause you and appreciate your feedback. DIRECTV is always working to improve our customer’s experience. Luna, DIRECTV Community Specialist.

@tb10151957 

Sorry to hear about your experience. I'm glad you did come here for a straight answer, though.

If you have any further questions or concerns, don't hesitate to make another post. We'll provide you with the best info without having to call in and possibly get misleading info again.

Sorry, Really?  Direct TV will be loosing me as a customer. SORRY!

We don't want to lose you as a customer, let's connect. I've sent you a direct message, so we can review your account and investigate further.  - Lorie, DIRECTV Community Specialist

Typical.  Never got a direct message from Lorie. 

Just to make sure, when DTVhelp sends a PM/DM a box with lines icon appears at the top of this page near the bell.

Just to make sure, I don’t see a box with line ICON or a bell. I’m have no idea of what you are talking about. 

Thank you, @shannon02 for this assistance. @tb10151957 I'm resending another message, kindly check your inbox. - Lorie, DIRECTV Community Specialist

I use the Firefox web browser and it shows both.

It’s important for the DIRECTV app to be able to select one of an account’s associated genie devices and change its channel, rather than rely on the app host to stream to the display connected to that genie device. Please accelerate the development of this feature.

Are you kidding me?  Just got "upgraded" to genie, now if I'm not at home I can't schedule a recording??  Upgrade is really a downgrade.

AFAIK you can still log into you account to set up recordings.