Contributor
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2 Messages
Directv box shut off and wont turn back on
today while watching tv my box shut off and will not turn back on. I can hear a fan running but no lights on and no picture. the tv and receiver and box are all plugged into a powerstrip and the other two will turn on and had stayed on when this problem occured. My other box in the house is still working but it is not a DVR box, its an old box. I have tried unplugging and also the reset button but nothing will make it turn back on. Any one have any help? Ive only had this box for a couple years...
litzdog911
ACE - Sage
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46.4K Messages
13 years ago
Sounds like it's dead. You can try unplugging its AC power for an hour or so, then repowering and see if it can start up. Otherwise Call DirecTV to request a replacement Receiver/DVR. It's free if you have their Equipment Protection Plan, or within 90-days of installation. Otherwise ~$20 for shipping. Or ~$50 to have a tech come replace it for you.
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