New Member
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1 Message
Directv equipment return
I need to return my equipment but there are 4 boxes on the list but I only have 3, the 4th went bad and was taken off of my bill about 6 months ago.
New Member
•
1 Message
I need to return my equipment but there are 4 boxes on the list but I only have 3, the 4th went bad and was taken off of my bill about 6 months ago.
JefferMC
ACE - Expert
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37.1K Messages
5 years ago
What did you do with the bad box? Did you return it?
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Juniper
ACE - Expert
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23.5K Messages
5 years ago
If box was deactivated off the account, then it would have been returned at that time. I would review your prior bills to see if it reflected the correct number of TVs or if it was still on there this whole time. If the bill reduced by a single $7 fee, then I would call DirecTV and verify the 4th box to see on when it was activated to see if perhaps upon cancellation it reactivated in error.
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