New Member
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3 Messages
Directv Main Box has orange network light on and after resetting the box it is still solid orange
Lats night my local internet company came out and installed a new router and the little box that sits on top of the main Genie box had a orange light that would be on for about 8-10 seconds then go back to green after the installation of the new router. Today the light is solid orange and I pressed the red reset button and reset the box but the light won't go back to green. I also have two genie clients and they both have orange lights on them. What is my next step?
KristenL6
New Member
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3 Messages
2 years ago
I forgot to mention the orange light is under where it says network.
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litzdog911
ACE - Sage
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46.7K Messages
2 years ago
You might need to perform the Network Setup again if they changed your WiFi.
What model Genie?
How is it connected to your home network?
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KristenL6
New Member
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3 Messages
2 years ago
Thank you for the advice. I have the HR34-700 as the main box and two minis. How do perform a network setup?
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litzdog911
ACE - Sage
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46.7K Messages
2 years ago
That's a very old box. It's the first "Genie" DVR. You might consider calling DirecTV to request a replacement. You'll likely get an HR54 or HS17. Just tell them your HR34 is dead.
Network Setup is under the Settings Menu.
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