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17 Messages

Tuesday, July 27th, 2021 2:24 PM

DIRECTV Protection Plan

DIRECTV Protection Plan ($8.99/month)

Am looking at activating the DTV Protection Plan ($8.99/month), and have the following questions:

  1. Do I simply activate the Plan online?
  2. Is there a requirement to sign up for a minimum period of time? For example, can I sign up for 4 or 5 months and cancel or I do have to sign up for a year?
  3. I have a faulty Genie Gen 2 HR44-500. How do I schedule a technician to come to my home to either fix or replace the device? Can I schedule the technician appointment online?
  4. I have been a DTV customer in good standing for over 5 years. Can I request an equipment upgrade, or do I have to wait 2 years?

ACE - Professor

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2K Messages

4 years ago

Call-1800-531-5000 -- and all your questions will be answered


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