Tutor
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5 Messages
Directv Scoreguide not updating
Score guide is not working. It shows no NFL games this week or any week. I tried resetting the receiver with the red button. That didn't work. have the Genie remote and the Genie is model number HR44-500. Even some of the MLB scores are not showing up. Can anyone help, please.
DIRECTVhelp
Community Support
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254.6K Messages
4 months ago
Hi, @tra13cer. We appreciate you performing basic troubleshooting steps. If resetting it didn't work, we'll need to access your account to further assist. Please meet us in DM to proceed. Claudine, DIRECTV Community Specialist
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