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W

New Member

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4 Messages

Sunday, July 9th, 2023 5:53 PM

Dish pointing

I have a dish in my RV that I set up when we are camping to watch ball games and such.  I take the main receiver from the house and before I left I’d go to Directv’s page that was “dish pointing by zip code” and put in the closest zip to where I’d be camping and use those coordinates.  For 3 years a couple dozen trips I never had a single issue finding the satellite and getting a 90+ signal strength.  That page is no longer available and for my first trips this year I’ve been close to throwing the dish off the mountain!  I have downloaded apps and went to a dozen websites,  each one has menu of 30 or so satellites.  I don’t know which satellites I need,  I try the ones that have directv in the name and no luck with any.  

ACE - Expert

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20.4K Messages

10 months ago

What model box and what dish do you have? DirecTV has been making changes that affect RVs with legacy setups.

ACE - Sage

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45.6K Messages

10 months ago

Dishpointer is a good site for getting aiming and aerial mapping tools to help aim your dish. 

ACE - Expert

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19.6K Messages

10 months ago

To use dishpointer you need to select multiLNB setup then DTV SL3

(edited)

New Member

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4 Messages

10 months ago

Shannon02 thank you, I will try that as soon as it cools down.

New Member

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4 Messages

10 months ago

Juniper

dish is a swm 3D2LNBRO-02 

the receiver is HR54-799

How can I find out if they are no longer compatible?  Like I posted,  I’ve used this set up in the past without any issues.  

ACE - Expert

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20.4K Messages

10 months ago

@wader412 

Looks like you are good.

DirecTV is shutting down their MPEG-2/SD-only feeds. This affects a lot of RV users as most of the time their dish is out dated, and occasionally the box.

With your HR54 (3rd generation Genie) you have about the newest which cannot use the old dish. So compatibility should not be an issue.

New Member

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4 Messages

10 months ago

Juniper thanks for taking the time to help!

ACE - Expert

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20.4K Messages

10 months ago

Just wanted to be sure your equipment was fine. And you are ahead of the curve as many RV users haven't done the update (primarily because it is at their own cost) so are starting to have issues.

You're welcome. And let us known if the dishpointer site resolves it for you.

Community Support

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19.7K Messages

10 months ago

Hi there. You should enjoy our service in your RV without interruption. You don't need to use the old dish if you have the newest Genie generation. This inconvenience may be related to shutting down the MPEG-2/SD-only feeds, affecting customers using the outdated dish. For further information, please visit: Travelers, watch DIRECTV in your car, boat, RV, or plane | DIRECTV Customer Service & Support Thank you for contacting DIRECTV. Cindy, DIRECTV Community Specialist

4 Messages

3 months ago

Like Wader, I too have taken my HR24/200 receiver from home and connected it to another dish on many rv trips and always received HD Channels with a 95-98% signal strength.  Knowing the Azmuth and Elevation, I have always in just a few minutes acquired the satellite.  Over the last three trips, I have not been able to find any signal strength, going so far as to replace the LNB, thinking it might have had a problem.  Even with the new one, no signal strength.  Thoughts?

ACE - Sage

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45.6K Messages

3 months ago

@jnmarshallcpa 

What satellite dish? 

Are you using a Single Wire Multiswitch power supply?

Perhaps the dish arm got bent?

4 Messages

3 months ago

Definitely using the Multiswitch Power Supply  will check dish arm...Possible I guess

4 Messages

3 months ago

Now pretty much convinced its the dish itself.  Put on a new LNB, changed the coax cable and hooked it straight up to the Directv HR24 box and straight to the TV with a HDMI Cable. Still no signal at all......Next up is to get a signal meter and if that doesnt show promise, then a new dish.....Beyond frustrated.....

ACE - Expert

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19.6K Messages

3 months ago

Just to make sure a SWM LNB needs a power inserter to supply 21v or 29v, the HR24 only has 13v or 18v.  You say you are using one but it is not in your last post.

4 Messages

3 months ago

That is a good point.....I wasnt in my test.  I thought one was only needed if splitting off the feed to several different boxes.....I do have an extra on and will retest.


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