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msbionik's profile

Tutor

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1 Message

Friday, October 1st, 2021

Dolby/HD

Some channels started outputting without Dolby but they show as hd channels in the info. I have a Denon receiver attached to my HDDVR. At first, I was able to change the channel and it would come back on but now it shows as direct and not Dolby digital, if that makes sense lol

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Community Support

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255.7K Messages

4 years ago

Hi @msbionik Thanks for bringing that to our attention.

Based on your concern, we would like to share with you some steps
related with Dolby audio troubleshooting process, please make sure to follow all the steps to restore audio and fix sound synchronization.

Let us know how it goes!

Daniel, DIRECTV Community Specialist

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