Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

New Member

 • 

2 Messages

Thursday, March 16th, 2023 1:06 AM

Double Play no picture on second channel

I get no picture on the second channel while using double play on the living room TV.  Sound but no picture.  The bedroom TV is working good with picture and sound on both channels while using double play.

Accepted Solution

ACE - New Member

 • 

5.2K Messages

2 years ago

What is the receiver model of the TV in the living room? Have you tried a red button reset (side by the access card for HR54 series or front where it says “PUSH”)? Has this been an issue in the past?

Accepted Solution

New Member

 • 

2 Messages

2 years ago

Yes. The reset solved my issue. Thank you. 

ACE - New Member

 • 

5.2K Messages

2 years ago

Great, glad it worked.


NEED HELP?