Download Pending forever

I recently changed my internet service and plugged my receiver into a new router.  Coming from the receiver is the deca, which then connects to the router.  All connections are secure, all lights are on.  Also, network set up says I am connected to the internet, Apps function properly, and I can browse through DirectTV Cinema.

The Problem:  Although I am connected and functioning (Apps work), downloads do not begin, and remain pending for days at a time.  I've reset the router and box and run connection tests multiple times.... New ideas?

Thanks

jonathanroman84@gmail.com