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Teacher

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7 Messages

Tuesday, October 1st, 2019 12:37 AM

DVR Client having issues

Having problems. Seems that I have to reset my DVR Client almost daily because it stops giving me the option to delete the recorded show I was watching once it's over. Instead, it just sits there until I finally hit exit, go back to the list, find what I just watched, and delete it manually. 

 

What's the problem here? Why does it constantly have the same issue? 

 

 

2nd issue-Client becomes unresponsive after watching TV for a while. I can pick up the remote and hit any button and nothing happens. If I hit 10 buttons, still nothing happens...until a few minutes later and it finally catches up and THEN does the 10 button combo that I tried 5 minutes prior. It's ridiculous and I'm just about sick of picking up my remote and getting no response. 

 

What's wrong with my DVR Client? 

ACE - Sage

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46.4K Messages

6 years ago


@Blazer0981 wrote:

Having problems. Seems that I have to reset my DVR Client almost daily because it stops giving me the option to delete the recorded show I was watching once it's over. Instead, it just sits there until I finally hit exit, go back to the list, find what I just watched, and delete it manually. 

 

What's the problem here? Why does it constantly have the same issue? 

 

 

2nd issue-Client becomes unresponsive after watching TV for a while. I can pick up the remote and hit any button and nothing happens. If I hit 10 buttons, still nothing happens...until a few minutes later and it finally catches up and THEN does the 10 button combo that I tried 5 minutes prior. It's ridiculous and I'm just about sick of picking up my remote and getting no response. 

 

What's wrong with my DVR Client? 


What client model number?

What main Genie DVR model number?

Have you tried also resetting the main Genie DVR?

 

Teacher

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7 Messages

6 years ago

I did reset the main box with no noticeable change. Hr44-700 and the little genies that come with it, c51-700.

 

Thanks.


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