DVR Program upgrades needed

You first wish is a frequently requested feature that we may or may not see in the future, only DirecTV knows. The second is unnecessary because the file system used doesn't need a defrag utility and any necessary file maintenance is already done in the background by the existing software.

The background maintenance is mot doing the job.  I knows that data on hard drives get scattered around the drive as files are deleted. new files try to use the space available that is to small and parts of the file are put in other sectors.  I know this is happening and the background system is not doing the job because of the delays in the recording loading and the long time to advance through commercials of some shows and not others.  The two problems are very annoying and should be dealt with A.S.A.P.  After all DirecTv states customer satisfaction is top priority.

That's not how the file system on the DVR drives works.  

That is true, but that is not considered serious fragmentation.  I have hard drives on my computer that I've been adding and deleting data files to for at least a couple of years.  When I run defrag on my system, those data drives always return a "defrag not required" because they report something like 2% fragmented.  Fragmentation occurs when executable and system files get broken up.  And, with system files this can happen repeatedly in a very short time.  If a movie were to be cut in ten places, it would only require a head move about every several minutes.

.... and the DVR hard drive file system is very different than a PC's file system.