Contributor
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2 Messages
DVR records black screen
I am normally gone from Sept. 1 until Oct. 15 and set my DVR to record the final episodes of the summer season and the new episodes from the fall series' that I watch. A year ago, I returned expecting to be able to watch the shows I had missed. It was not to be. Almost all of the shows were pixilated and the sound so garbled as to be un-watchable. I contacted customer service and was told that I should have deleted a bunch of the shows I had saved so that the disc did not approach 50% full. When the problem had occurred it was approaching the 50% point, so I did as told and the DVR worked fine again. I feel it is kind of ridiculous that you can only use half of the unit's capacity with any reliability.
So, this year before I left town, I made sure there was plenty of space available and that there were no time conflicts on the shows I had set to record. When I returned home, I checked my Playlist and everything showed up as recorded. Great, I thought, but was sorely disappointed. All of the final shows of the summer series' were just a black screen with no sound, except for a couple that had sound. The same thing happened to the premier episodes of the fall series. Then it started recording just fine. Any ideas as to what happened?
dcd
Expert
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20.7K Messages
13 years ago
A couple of ideas. If you'll post back the signal strengths for BOTH tuners and we can go from there.
You'll find these readings under "Menu" -> "Setup" -> "System Setup" -> Satellite -> "View Signal Strength". Note the "+" and "-" symbols next to the "Tuner" entries where you can toggle the readings between both DVR tuners. If you have a DVR it's important to check BOTH satellite tuners.
Fill in your readings for each tuner on the new post you create, using the example below as a guide. (The example below is only an example and not a form that will appear in your post unless you "cut" and "paste" it.)
Satellite transponders (32 total at 101º)
[Most of your standard definition channels are beamed from 101ºW]
1-8 # # # # # # # #
9-16 # # # # # # # #
17-24 # # # # # # # #
25-32 # # # # # # # #
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zackdog
Contributor
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2 Messages
13 years ago
here are the signal strengths from both tuners.
#1
1-8 94 87 93 94 93 95 91 95
9-16 92 88 91 96 93 96 91 95
17-24 91 0 92 0 94 96 91 96
25-32 92 82 89 0 93 95 86 95
#2
1-8 94 87 92 94 94 95 92 95
9-16 91 88 92 96 93 96 91 96
17-24 92 0 91 0 93 96 91 95
25-32 91 82 88 0 93 95 88 96
Thanks.
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wahooq
Scholar
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111 Messages
13 years ago
zach try a red button reset that sometimes fixes black screen recordings
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