Error 775 Directv

I am getting the message"Error 775" trying to hook my dish receiver together and I can't get past it. Can someone please help me?

Accepted Solution

Official Solution

Community Support

•

254.4K Messages

4 years ago

Hello @Tlw77701, let’s get this error code cleared up together.

While we work on this keep in mind you are not without entertainment!

The error code 775 indicates that the DirecTV equipment may be having trouble communicating with your dish.

To resolve this lets follow these steps.

Make sure equipment has not been moved and is located where it was originally installed
1. We do offer relocations if you wish to move any equipment
Ensure all cables are hand tight
Some systems may have a device known as a SWiM Power Inserter
1. We will want to reset this device my unplugging it for 30 seconds

If you experience the same error code after following the above steps we recommend visiting our support page for this issue.

We hope this helps @Tlw77701, please let us know if we can be of any further assistance.

@KaneB, AT&T Community Specialist

0