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Contributor

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2 Messages

Saturday, October 15th, 2022 2:27 AM

External hard drive and genie 2

Today I unplugged my hard drive and genie 2. When I plugged them back in I seem to have lost all recordings in my hard drive.  Any way to get them back?

ACE - Sage

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46.4K Messages

2 years ago

If you're not seeing your external eSATA drive's recordings, then the DVR switched to its internal hard drive. It's important to boot these devices in the proper order. You want to ensure that the eSATA drive is powered on and running before you turn on the DVR. 

ACE - Expert

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2K Messages

2 years ago

So now that both devices are powered up, a red button reset on the genie should bring back your recordings.


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