Contributor
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Failure to receive some channels, some Transponders reads Zero
Older Sony SAT-B3 Receiver not receiving channels 157, 280, while other are intermitently received.
Transponers 4, 12, 22, & 25 - 32 read zero. Tranponders 17, 19, 23 & 24 vary from Zero to a peak of ~ upper 40's.
Have replace RG-6 cable (50ft) and added a Bi-directional cable TV amplifier, with no change in condition / improvewment.
What is next step to correct problem and receive missing channels ?
peds48
Expert
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32K Messages
14 years ago
What is next step to correct problem and receive missing channels ?
that receiver is too old and probably not have the necessary memory for the guide data. Call DirecTV to request a replacement Receiver/DVR. It's free if you have their Equipment Protection Plan, or within 90-days of installation. Otherwise ~$20 for shipping. Or ~$50 to have a tech come replace it for you.
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dcd
Expert
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20.7K Messages
14 years ago
You might go for the $50 option because your dish may need attention as well. If you spend the $20 on a self install then another $50 for a service call. Well, you get the idea. I'd guess you've gone years with no service so $50 at this point shouldn't be too hard to swallow.
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