Contributor
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3 Messages
Fuzzy/scrambled picture after reset
Just did a reset and after a clear blue screen, the picture is fuzzy and gray snow while the sound is coming through fine. Help, please! Thanks!
Contributor
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3 Messages
Just did a reset and after a clear blue screen, the picture is fuzzy and gray snow while the sound is coming through fine. Help, please! Thanks!
peds48
Expert
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32K Messages
13 years ago
how is your R10 connected to your TV?
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kayko928
Contributor
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3 Messages
13 years ago
Peds48: I am SOOO not technical. I have no idea. It was working correctly for years, until the other night the screen got "stuck" while playing back a DVR'd show. Since I didn't really care at the time, I just attempted reset today and got the fuzzy picture. Nothing was unplugged otherwise. I am assuming the R10 is connected correctly, however that should be. Sorry. I know you are trying your best to help me, but I am a self-professed dork. I was hoping there was a quick fix, like maybe my remote is set incorrectly? Did I move the button from "satellite" to "TV" on the remote and I shouldn't have?
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peds48
Expert
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32K Messages
13 years ago
do you have the black "peanut" shaped remote or the white DirecTV remote
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kayko928
Contributor
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3 Messages
13 years ago
It is the black peanut shaped remote. Thanks for trying to help me. Are you the DirecTV guru? Did I mention I love tech support peeps?
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