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Contributor

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3 Messages

Sunday, December 4th, 2011 11:00 PM

Fuzzy/scrambled picture after reset

Just did a reset and after a clear blue screen, the picture is fuzzy and gray snow while the sound is coming through fine.  Help, please!  Thanks!

Expert

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32K Messages

13 years ago

how is your R10 connected to your TV?

Contributor

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3 Messages

13 years ago

Peds48:  I am SOOO not technical.  I have no idea.  It was working correctly for years, until the other night the screen got "stuck" while playing back a DVR'd show.  Since I didn't really care at the time, I just attempted reset today and got the fuzzy picture.  Nothing was unplugged otherwise.  I am assuming the R10 is connected correctly, however that should be.  Sorry.  I know you are trying your best to help me, but I am a self-professed dork.  I was hoping there was a quick fix, like maybe my remote is set incorrectly?  Did I move the button from "satellite" to "TV" on the remote and I shouldn't have? 

Expert

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32K Messages

13 years ago

do you have the black "peanut" shaped remote or the white DirecTV remote

Contributor

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3 Messages

13 years ago

It is the black peanut shaped remote.  Thanks for trying to help me.  Are you the DirecTV guru?  Did I mention I love tech support peeps?


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