4 Messages
Geni Controller
My Remote Controller for My Geni receiver is barley working, Can I get a new one. We have the maintenance insurance.
4 Messages
My Remote Controller for My Geni receiver is barley working, Can I get a new one. We have the maintenance insurance.
detuch254
ACE - New Member
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5.2K Messages
1 year ago
Have you tried putting in new batteries? What is the receiver model and remote model (remote model starts with RC and is on the top left)?
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DIRECTVhelp
Community Support
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255.1K Messages
1 year ago
Hello @joelduhrii_at_yahoo, we are sorry you are having issues with the remote. To troubleshoot issues with your remote check: https://www.directv.com/support/article/000092831 If the issue persists, to replace the remote, please visit: https://www.directv.com/support/article/000069458 If you have any questions about this process, don't hesitate to reach out to DIRECTV. Juan, DIRECTV Community Specialist
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