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New Member

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1 Message

Friday, March 20th, 2020 9:23 PM

Genie light goes on then goes out.

DirectTV stopped working. The genie light goes on then goes off. I tried disconnecting and resetting with the red reset button. It starts to reset or connect then light goes out and tv does not work.

ACE - Sage

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46.4K Messages

5 years ago

What Genie model number?

Is this happening on the main Genie DVR, or Mini Genie Client box?

If it's the Mini, try also resetting the main Genie DVR.

If it's the main Genie DVR, then it's likely defective and needs to be replaced. Call DirecTV.

New Member

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1 Message

The model is C51-100. I tried resetting the main Genie DVR then tried again, but it starts up, take a minute, self check, then genie's light goes out.


NEED HELP?