Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

New Member

 • 

1 Message

Thursday, January 21st, 2021

Genie mini C61W-700 won’t stay on

I have wireless Genie mini C61W-700’s connected to two bedroom TVs, along with the main system on a TV in the den.  After being unable to find a signal on the bedroom TVs for a couple days, I did some research and reset the Video Bridge on the main system.  That immediately fixed the problem on one of the bedroom TVs, but not the other.

As I attempt to figure out why the other TV won’t work, I determined that the mini C61 won’t even turn on using the Directv remote. It turns the TV on/off, but not the C61.

I press the red reset button, which turns the mini on, but not for long. A message appears on the screen — something like “this may take a minute” — then the red light slowly blinks twice, followed by the green light for maybe one second, then the box turns off.

Any ideas on what’s going on?  Thanks!!

Oldest First
Selected Oldest First

ACE - Professor

 • 

2K Messages

5 years ago

Have you tried --Connecting one TV in the bedroom to the mini --before connecting the second TV to the same Mini? 

IF your using a HDMI splitter --that may be the issue --if one work with the c61 --your problem is external equipment.

(edited)


NEED HELP?