By relocating the existing wireless video bridge to another part of the home or having a second wireless video bridge installed, yes, the range may be increased. The overall max distance (80 feet is the absolute maximum distance, walls and other interference will reduce this number) from client to wireless video bridge cannot be increased.
We can help you with information on installing a second wireless video bridge, @chajames
A second wireless video bridge does need a wired connection to your network and will also need to be activated to the account. The Genie does recognize the new bridge without any additional steps and the minis will automatically connect to the bridge with the strongest signal.
There is only one cable that comes in from the dish with this type of set up.
Because of the installation and activation requirements, we cannot not order a second wireless video bridge to be mailed; this type of request does require a technician visit.
Please feel free to Contact Us using our Chat Bubble any time to help set this up.
The setup in your drawing is what I have right now except I have 3 wireless Genies. Everything works fine except one of the mini clients does not have a very good signal "red" most of the time and therefore not very good TV viewing. Right now the video bridge is about 6 feet from the Genie Server. If I move the WVB closer to the client with the weak signal, 25' closer eliminating one wall, will that help my situation? All clients and server would then be about 30' and 1 or 2 walls from the WVB. What type coax should I use? Also the Antenna has 4 coax to a splitter and then a single coax running in the crawl space through the floor to a splitter per your drawing. Where is the SWIM? Is this a workable solution?
If you have the capability of relocating the WVB closer to the "problem client"; there is certainly a possibility of resolving that signal saturation issue that you're experiencing.
Concerning the type of Coaxial cable that you would need. You need to make sure that you're using RG-6. RG-6 needs to be used for satellite distribution.
The SWIM is referring to the Single Wire Mult-switch; regarding the power inserter for the switch/dish; it's either an external or internal based on the model of DIRECTV Genie server you have. You shouldn't need to worry about any of the cabling/equipment on the exterior of the home.
If all you're doing is extending or "moving" the current WVB, really all you need to worry about is extending that current cable run, or a new run at another location, ensuring that you're still connected to the main Server.
As Meaghan outlined in her reply, if you need support with a dispatch for signal issues; which could lead to an additional WVB installation, feel free to reach out to us. We can review and set that up for you. You're welcome to open a chat here.
Accepted Solution
Official Solution
Cstarman922
Employee
•
144 Messages
4 years ago
By relocating the existing wireless video bridge to another part of the home or having a second wireless video bridge installed, yes, the range may be increased. The overall max distance (80 feet is the absolute maximum distance, walls and other interference will reduce this number) from client to wireless video bridge cannot be increased.
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chajames
New Member
4 years ago
where can I get instructions on how to install a second wireless video bridge?
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shannon02
ACE - Expert
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20.8K Messages
4 years ago
The WVB are connected to the SWM splitter with coax, if you have an existing external WVB then you can use the second coax connector instead.
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DIRECTVhelp
Community Support
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254.6K Messages
4 years ago
We can help you with information on installing a second wireless video bridge, @chajames
A second wireless video bridge does need a wired connection to your network and will also need to be activated to the account. The Genie does recognize the new bridge without any additional steps and the minis will automatically connect to the bridge with the strongest signal.
There is only one cable that comes in from the dish with this type of set up.
Because of the installation and activation requirements, we cannot not order a second wireless video bridge to be mailed; this type of request does require a technician visit.
Please feel free to Contact Us using our Chat Bubble any time to help set this up.
Meaghan, AT&T Community Specialist
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chajames
New Member
4 years ago
The setup in your drawing is what I have right now except I have 3 wireless Genies. Everything works fine except one of the mini clients does not have a very good signal "red" most of the time and therefore not very good TV viewing. Right now the video bridge is about 6 feet from the Genie Server. If I move the WVB closer to the client with the weak signal, 25' closer eliminating one wall, will that help my situation? All clients and server would then be about 30' and 1 or 2 walls from the WVB. What type coax should I use? Also the Antenna has 4 coax to a splitter and then a single coax running in the crawl space through the floor to a splitter per your drawing. Where is the SWIM? Is this a workable solution?
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DIRECTVhelp
Community Support
•
254.6K Messages
4 years ago
Hello @chajames
If you have the capability of relocating the WVB closer to the "problem client"; there is certainly a possibility of resolving that signal saturation issue that you're experiencing.
Concerning the type of Coaxial cable that you would need. You need to make sure that you're using RG-6. RG-6 needs to be used for satellite distribution.
The SWIM is referring to the Single Wire Mult-switch; regarding the power inserter for the switch/dish; it's either an external or internal based on the model of DIRECTV Genie server you have. You shouldn't need to worry about any of the cabling/equipment on the exterior of the home.
If all you're doing is extending or "moving" the current WVB, really all you need to worry about is extending that current cable run, or a new run at another location, ensuring that you're still connected to the main Server.
As Meaghan outlined in her reply, if you need support with a dispatch for signal issues; which could lead to an additional WVB installation, feel free to reach out to us. We can review and set that up for you. You're welcome to open a chat here.
Chad, AT&T Community Specialist.
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