Genie remote

Hey @Jlemond22! Let's get your Genie remote working properly.

Let's troubleshoot your Genie remote.

• A solid green light - the batteries are strong.
• A fast blinking green light - the batteries are okay but may need to be replaced soon.
• A slow, blinking green light or no light - your remote needs new batteries. Remove the battery cover and insert two new AA batteries.

Here's more Genie remote troubleshooting tips.

If this doesn't work, let's try ordering a replacement remote.

Please let us know if this works.

DeShawnae, DIRECTV Community Specialist

Press and hold mute and ENTER not select but ENTER until you get a message that your remote is now setup for rf