Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Contributor

 • 

1 Message

Friday, June 7th, 2019 9:03 PM

got new receiver today

Hello . Direct TV service installed a new receiver today because we had no TV picture.  We apparently lost all taped shows and all those that were automatically reserved to tape.

Can this function be restored?  I hate to have lost all this information/ taped shows, movies, etc.

Thanks,

 

Karen

 

Employee

 • 

144 Messages

6 years ago

Unfortunately no, recordings and series manager are lost when a DVR is swapped/replaced.


NEED HELP?