Contributor
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2 Messages
Guide Feed test failed... Only picking up SAT - 101
I have a Slimline 5 satellite with an H24/700 HD receiver. I am unable to receive particular channels. Specifically HD channels. I am pretty sure the alignment in my satellite is accurate. What other "setup" steps can I check, to see they are correct?
litzdog911
ACE - Sage
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46.4K Messages
14 years ago
How can you be sure your dish alignment is accurate? That's the most likely cause of this sort of problem.
Do you have other HD Receivers/DVRs? Are they working OK?
Who installed this equipment? When?
Please post back with your signal readings for each satellite's transponders (and both tuners if applicable). You'll find these readings under "Menu" -> "Setup" -> "System Setup" -> Satellite -> "View Signal Strength". Note the "+" and "-" symbols next to the "Satellite" and "Tuner" entries where you can toggle the readings between the various satellites and both DVR tuners.
Fill in your readings for each satellite and tuner using these examples. A properly aligned dish will show 80-90s on most of the relevant transponders (although some will be low or zero):
Satellite transponders (32 total at 101º)
[Most of your standard definition channels are beamed from 101ºW]
1-8 # # # # # # # #
9-16 # # # # # # # #
17-24 # # # # # # # #
25-32 # # # # # # # #
Satellite transponders (3 total at 110º)
[Not present with Slimline3 dish. No channels are currently beamed from this satellite]
1-8 NA NA NA NA NA NA NA #
9-16 NA # NA # NA NA NA NA
Satellite transponders (11 total at 119º)
[Not present with Slimline 3 dish. Local SD channels for some cities, Spanish package]
17-24 NA NA NA NA NA # # #
25-32 # # # # # # # #
Satellite transponders (16 total at 99º(s)) [or 99º(b)]
[Local HD channels for some cities]
1-8 # # # # # # NA NA
9-16 NA NA NA NA NA NA # #
17-24 # # # # # # # #
[Note: these can be very slow to appear]
Satellite transponders (14 total at 99º(c)) [or 99º(a)]
[National HD channels]
1-8 # # # # # # # #
9-16 # # # # # # NA NA
[Note, these can be very slow to appear]
Satellite transponders (16 total at 103º(s)) [or 103º(a)]
[Local HD channels for some cities]
1-8 # # # # # # NA NA
9-16 NA NA NA NA NA NA # #
17-24 # # # # # # # #
[Note, these can be very slow to appear]
Satellite transponders (16 total at 103º(ca))
[National HD channels beamed from D12 satellite]
1-8 NA NA NA NA NA NA NA NA
9-16 # # # # # # # #
17-24 # # # # # # # #
Satellite transponders (14 total at 103º(cb)) [or 103º(b)]
[National HD channels beamed from D10 satellite]
1-8 # # # # # # # #
9-16 # # # # # # NA NA
17-24 NA NA NA NA NA NA NA NA
Satellite transponders (9 total at SWM)
[You'll only see this if you have a Single Wire Multiswitch (SWM) dish]
1-8 # # # # # # # #
9-16 # NA NA NA NA NA NA NA
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dcd
Expert
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20.7K Messages
14 years ago
On the H24 press the "dash" button. On the resulting screen does it specify SWM? If not, then the H24 should have a B Band converter attached (see pic). If the message specifies SWM then no BBC is to be used.
1 Attachment
B-Band Converter[17].gif
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peds48
Expert
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32K Messages
14 years ago
Guide Feed test failed...... this usually means that the receiver is set to an SL3 when an SL5 is present or vice versa.
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ryanesco27
Contributor
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2 Messages
14 years ago
Satellite transponders (32 total at 101º)
[Most of your standard definition channels are beamed from 101ºW]
1-8 82 91 83 0 88 95 85 95
9-16 86 97 86 100 85 97 84 96
17-24 82 0 82 88 78 95 80 92
25-32 77 96 79 97 80 89 77 92
Satellite transponders (3 total at 110º)
[Not present with Slimline3 dish. No channels are currently beamed from this satellite]
1-8 NA NA NA NA NA NA NA 0
9-16 NA 0 NA 0 NA NA NA NA
Satellite transponders (11 total at 119º)
[Not present with Slimline 3 dish. Local SD channels for some cities, Spanish package]
17-24 NA NA NA NA NA 0 0 0
25-32 0 0 0 0 0 0 0 0
Satellite transponders (16 total at 99º(s)) [or 99º(b)]
[Local HD channels for some cities]
1-8 # # # # # # NA NA
9-16 NA NA NA NA NA NA # #
17-24 # # # # # # # #
[Note: these can be very slow to appear]
Satellite transponders (14 total at 99º(c)) [or 99º(a)]
[National HD channels]
1-8 0 0 0 0 0 0 0 0
9-16 0 0 0 0 0 0 NA NA
[Note, these can be very slow to appear]
Satellite transponders (16 total at 103º(s)) [or 103º(a)]
[Local HD channels for some cities]
1-8 0 0 0 0 0 0 NA NA
9-16 NA NA NA NA NA NA 0 0
17-24 0 0 0 0 0 0 0
[Note, these can be very slow to appear]
Satellite transponders (16 total at 103º(ca))
[National HD channels beamed from D12 satellite]
1-8 NA NA NA NA NA NA NA NA
9-16 0 0 0 0 0 0 0Satellite transponders (14 total at 103º(cb)) [or 103º(b)]
[National HD channels beamed from D10 satellite]
1-8 # # # # # # # #
9-16 # # # # # # 0 0
17-24 0 0 0 0 0 0 0Satellite transponders (9 total at SWM)
[You'll only see this if you have a Single Wire Multiswitch (SWM) dish]
01-8 0 0 0 0 0 09-16 0 NA NA NA NA NA NA NA
*****I installed the B-Band Converter*****
I have the SL5 (with four ports on the LNB).
Can someone help me?
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litzdog911
ACE - Sage
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46.4K Messages
14 years ago
Looks like your dish alignment is way off. Best to call DirecTV and request a service visit. It's free if you have their Equipment Protection Plan, or within 90-days of installation. Otherwise ~$50.
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