Contributor
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2 Messages
H 24-700 gray screen
I have a system with two H 24's and one H 24 DVR. The H 24's have started going to gray screens and have lost connectivity to the DVR for whole home video. The DVR still functions normally. I have replaced the power inserter and the splitter. I have moved the DVR to the locations of the H 24's and it works normally. When the gray screen is displayed I can still access the menu and setup screens and signal levels are still good. Does anyone have any suggestions? So far ISS is of little help.
dtvservicetech
Teacher
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13 Messages
13 years ago
Have you tried unplugging the H24's, leaving them unplugged for a minute or so, and plugging them back in?
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1740442
Contributor
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2 Messages
13 years ago
Yes. The receivers have remained unplugged for extended periods and I still get the same results. If I reboot the receivers (have also done the software downloads) they may work for five minutes or two hours and will then go gray again.
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