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Tutor

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5 Messages

Tuesday, September 14th, 2010 9:09 PM

H24-700 does not show whdvr in settings

I installed a new h24 along with my hr23-700 for whdvr. The problem is the hr23 does not recognize another receiver and the h24 doesn't show the whdvr in settings. I don't have the deca and I'm using my router. It worked with a borrowed receiver when it was in beta. Hope someone can help. Thanks

Professor

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4.2K Messages

15 years ago

The WHDVR options don't appear until DIrecTV authorizes the receiver for the feature. It sounds like the new receiver hasn't been authorized yet. You can try resending the receiver's authorizations manually, but if that doesn't work you'll need to contact DirecTV.

 

www.directv.com/resend

Expert

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32K Messages

15 years ago

Attached the Ethernet cable to the H24 and then Do a red button reset

NEED HELP?