Contributor
Harassing letter scam?
We keep getting letters to return equipment. We don't have that equipment! We have gone over this with customer service by phone and it was supposedly settled at least twice.
Yesterday we received a letter stating we have requested the cancellation of our Direct tv service and to return our equipment! We didn't do any such thing! and it is still the same serial numbers of the same equip!emt we don't have! Are these letters a scam???
Constructive
Employee
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34K Messages
6 years ago
the best way to check if valid is to call and speak to someone about your account to determine if a cancellation has been submitted
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