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HD Receiver gets to set 2 then locks up
Had a problem when the receiver was reset it would go through the self test then got to step 2 gathering satellite information and would lock up just sit there and never go any further. Talked with technical support, tried all kinds of things and when it was all said and done they sent a replacement.
Well interesting enough the problem was the network. As soon as I unplug the Ethernet cable the receiver started right up. Turns out I had a bad port on my router,easy fix I just moved the cable to a new port all ok now. But this is something that technical support never suggested to do so I'm here to say if you have a problem with the unit locking up disconnect the Ethernet cable it can't hurt and it just might fix it.
Well interesting enough the problem was the network. As soon as I unplug the Ethernet cable the receiver started right up. Turns out I had a bad port on my router,easy fix I just moved the cable to a new port all ok now. But this is something that technical support never suggested to do so I'm here to say if you have a problem with the unit locking up disconnect the Ethernet cable it can't hurt and it just might fix it.
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