Contributor
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1 Message
HELP!!!
yesterday i mounted my plasma screen tv on the wall. in the proses of doing that i disconnected the receiver box and when i reconnected it, it wont work properly and keeps saying "trouble communicating with satellite" i have called costumer support and they could not help me over the phone and they cant send anyone out till Tuesday. i set up the appointment but would like to get it fixed before then. i have tried to look for a installation guide but haven't had any luck. please can someone help me
peds48
Expert
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32K Messages
13 years ago
Make sure that the satellite cable is connected to tuner 1 (SWM-2) port. Once is all connected tightly, do a red button reset. See if that helps
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pictureworth1000words
Contributor
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2 Messages
13 years ago
if you disconnected the power inserter be that the cable from outside is on the connection thats says power to swm and cable going to receiver is on the one that says signal to ird
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