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New Member

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3 Messages

Wednesday, January 26th, 2022 8:28 PM

High Mini Internal Temp - worried about a fire hazard

New Mini installed 3 days ago. Internal temp 152F.  Am concerned. Raised Mini up on 3 coke bottle caps to add ventilation. Temp is now still at 149F.

Should I request this Mini be replaced?

New Genie Tower is at 113F.

ACE - Expert

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14.1K Messages

3 years ago

Not unusuaL, my two are over 150degrees. Is it on top of anything generating heat?

See https://blog.solidsignal.com/tutorials/hot-genie-mini-client-get/#:~:text=Several%20people%20have%20called%20us,worry%20it%20will%20fry%20itself.

New Member

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3 Messages

3 years ago

It's just sitting on the TV stand.  Nothing else hot around it.  Thanks for your reply and the link.  It's appreciated.

Community Support

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255.1K Messages

3 years ago

Hello @DeWFPo  , we want to help with your equipment concern

Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums).

We will be here for you!

Angela, DIRECTV Community Specialist

ACE - Expert

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14.1K Messages

3 years ago

angela - did you bother to read my post and the link? 

New Member

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3 Messages

3 years ago

I believe "Angela" is a software droid.  I did as she requested and nothing came back, It was a one sided chat experience. 


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