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Jetfan4's profile

Contributor

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6 Messages

Saturday, August 31st, 2019 1:22 AM

How can I remove the lcc channels

I removed all the antenna components and pressed red reset I still get the local channels would like to them all removed since I don’t. Need the antenna any more did a reset still no help 

Community Support

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254.4K Messages

5 years ago

Hello @Jetfan4,

 

We're happy to help.

 

Please give us more details about the antenna you're referring to so we can point you in the right direction.

 

We'll be awaiting your response.

 

Aminah, AT&T Community Specialist

Contributor

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6 Messages

5 years ago

Direct tv sent me local channels connection kit it doesn’t work through the genie but no longer is concern the locals are back how can I get the preloaded local channels that added off the Chanel guide it’s a pain to have to skip over blank screens now
I tried everything I reset the genie all lCC parts have been removed

Community Support

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254.4K Messages

5 years ago

Hello @Jetfan4,

We understand that you're trying to remove the off air channels from your guide. Don't worry, we can help with that.

Unplug the LCC for your receiver then press the red reset button that should remove the off air channels. Please let us know if that works for you.

Charles, AT&T Community Specialist

Contributor

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6 Messages

5 years ago

Done that still won’t remove them the LCC is in a box and not connected I pressed red button on 2 separate times didn’t remove the channels

Community Support

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254.4K Messages

5 years ago

Hello @Jetfan4,

To fully assist with this situation further, we will need to look over your account in more detail.

I am sending you a private message (PM) to help in this matter. Please check your forums private messages by clicking the Forums Inbox. Locate the PM from ATTCares and reply to my message with your specific account details.

I look forward to your response and the opportunity to help you!

Charles, AT&T Community Specialist

Contributor

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2 Messages

29 days ago

I am having the same issue.   DTV sent me an LCC when they were in contract dispute with ABC, ESPN, etc.    Now that the dispute has been resolved I'd like to remove all the LCC channels on my channel guide, but I've misplaced the LCC and it appears I need it to remove the channels?    I asked DTV (via chat) to mail me a LCC so I can remove channels but they say the LCC is no longer available.  DTV directed me to simply press the red reset button, but from everything I've read, that will not work.   Any advice?  Thanks!

(edited)

ACE - Expert

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20.6K Messages

29 days ago

You may need to setup a custom channel list and not included them.  AFAIK you need the LCC connected to the DTV receiver to remove them.  Maybe DTVhelp will send you a PM/DM to see if they can send another or they are out of them.


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