Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

New Member

Thursday, July 30th, 2020 4:10 PM

How do I find out what mini box I had before they switched it out for another?

I recently had a mini box replaced by tech. I’d like to find out what type of mini box I had originally, before this replacement. How do I find this? I cannot find it on my account info or on my past bills. 

Employee

 • 

144 Messages

5 years ago

Only way that I can think of is calling in (1 800 531 5000) and asking. All previous equipment should be listed on your account so they may be able to tell you. 

ACE - Expert

 • 

21.1K Messages

5 years ago

All minis work the same way, the different model numbers may have a different processor but they are made to the same specs.


NEED HELP?