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New Member

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1 Message

Thursday, May 14th, 2020 4:28 PM

How do I reset a RC 73 genie remote back to factory settings

I bought a 55 in ROKU TV and my direct genie remote would not operate it.

I tried to use their instructions and I have lost the operation of my remote entirely, by messing with the codes etc.

The remote has good batteries and the light flash when I try to do something.

I have another RC 73 Genie Remote from another room and it will operate some of the features, but not all, just like the one I started messing with did

Employee

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144 Messages

5 years ago

To reset the RC73 remote:

-Press and hold mute and select until the light blinks.

-After releasing mute and select, type the numbers "9, 8, 1" in that order.

-You should see the light blink again on the remote after typing the above 3 numbers.

-Your remote should now be factory reset.

New Member

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1 Message

4 years ago

What does a solid red light on a genie rc73 indicate?

Community Support

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255.1K Messages

4 years ago

Hi @OMT65, we're here to help!

 

Let's first double check the batteries and also follow the steps to troubleshoot the remote.

 

In case you need to replace it, feel free to contact us so we can help with the whole process.

 

Maria, DIRECTV Community Specialist

New Member

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1 Message

3 years ago

Got a new smart TV, direct Tv remote RC73 won’t change channels, will increase volume

New Member

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1 Message

3 years ago

@Timcintay ours won't do the opposite.  We have no volume control but can change channels.  We've done everything and nothing works. :-(

ACE - Expert

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21.1K Messages

3 years ago

No volume usually means the the remote is not programed for the TV/soundbar/A/V receiver.

New Member

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2 Messages

3 years ago

Thanks for sharing this great information, glad to see this site. 


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