Yea I have to unplug an restart everyday that's bad enough.. i also wonder why when u fast forward through some shows u can see the commercials so u know when to stop but other shows u have to guess
What make and model is your receiver? On the guide, try selecting the channel itself instead of the show to see if that makes a difference. Also you said you have to unplug and restart everyday, what other troubles are you having with your TV service?
DIRECTVhelp
Community Support
•
255K Messages
5 years ago
Hi @Jmerinda,
We're happy to address your question!
Just for clarification, are you looking at the information section for the program and not seeing any cast details listed?
If you haven't yet, try resetting your receiver to refresh the system and let us know if you still don't see the cast info.
We'll be awaiting your response!
Aminah, AT&T Community Specialist
0
0
Jmerinda
Contributor
5 years ago
0
0
DIRECTVhelp
Community Support
•
255K Messages
5 years ago
@Jmerinda.
What make and model is your receiver? On the guide, try selecting the channel itself instead of the show to see if that makes a difference. Also you said you have to unplug and restart everyday, what other troubles are you having with your TV service?
We look forward to your response!
Ramses, AT&T Community Specialist
0
0
Jmerinda
Contributor
5 years ago
0
0
DIRECTVhelp
Community Support
•
255K Messages
5 years ago
Hello @Jmerinda,
Thanks for providing that additional information.
For clarification, can you please let us know what issues you're experiencing currently?
You mentioned the guide, however are you still experiencing issues with that or is it something else.
What issues are you having with your phone?
Please let us know.
Mihai AT&T Community Specialist
0
0