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HR23/700 - Remote does not work when TV is on - works when TV is off????
I have a 40" Samsung 750 series 240hz TV and DIRECTV HR23/700 Reciever/DVR.
Just installed yesterday.
When the T V is on the remote will not function. The front panel controls work.
Turn the TV off and everythng works fine just can't see.
The reciever is about 2 feet from the TV.
Contacted DIRECTV support and they could not resolve. Requested tech service call.
Has anyone had simular problems?
Could the problem be somekind of interference from the TV?
Would moving the reciever further from the TV fix the problem?
Any help will be greatly appreciated.
If issue cannot be resolved would I have the same problem with Dish Network?
Thanks very much in advance.
Just installed yesterday.
When the T V is on the remote will not function. The front panel controls work.
Turn the TV off and everythng works fine just can't see.
The reciever is about 2 feet from the TV.
Contacted DIRECTV support and they could not resolve. Requested tech service call.
Has anyone had simular problems?
Could the problem be somekind of interference from the TV?
Would moving the reciever further from the TV fix the problem?
Any help will be greatly appreciated.
If issue cannot be resolved would I have the same problem with Dish Network?
Thanks very much in advance.
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