New Member
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3 Messages
HR24 verified in router that cable is connected. DVR shows not connected (12), Result code 86-959
12 hours ago I connected an ethernet cable from HR24/200 receiver to my router and verified in the router table that it is connected. Yet no internet. I've turned DVR off overnight and back on today.
Click Internet setup > advanced setup > wired setup shows:
A problem was detected.
IP 169.254.3.237 OK
Subnet 255.255.0.0 OK
Default gateway --
DNS --
Network coax connected
Internet not connected (12)
Result Code: 86-959


Accepted Solution
Official Solution
shannon02
ACE - Expert
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21.3K Messages
4 years ago
Did you reset the HR24 after connecting it to the Ethernet cable?
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litzdog911
ACE - Sage
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46.7K Messages
4 years ago
Do you have any other DVRs connected to your home network?
What model numbers?
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nowliveit
New Member
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3 Messages
4 years ago
I haven't had to use the reset button so forgot about it...and the instructions don't mention that. Thanks for that answer. Now to wait 24 hours and see what's available now
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shannon02
ACE - Expert
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21.3K Messages
4 years ago
The HR24 is a special case as it has DECA built in but to use an Ethernet cable you have to reboot it so it will switch to the Ethernet port.
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nowliveit
New Member
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3 Messages
4 years ago
Thanks Shannon. Yea, I got tired of clicking Setup Internet and it looks for that WiFi device. Appreciate you
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shannon02
ACE - Expert
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21.3K Messages
4 years ago
DECA is not a WiFi device it is what DTV calls their devices that converts the Ethernet signal to add/remove it to the SWM coax system, the HR24 would need a separate WiFi device to connect.
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