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New Member

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3 Messages

Monday, December 6th, 2021

HR24 verified in router that cable is connected. DVR shows not connected (12), Result code 86-959

12 hours ago I connected an ethernet cable from HR24/200 receiver to my router and verified in the router table that it is connected. Yet no internet. I've turned DVR off overnight and back on today.

Click Internet setup > advanced setup > wired setup shows:

  A problem was detected.

  IP 169.254.3.237      OK

  Subnet 255.255.0.0  OK

  Default gateway  --

  DNS  --

  Network  coax connected

  Internet   not connected (12)

Result Code: 86-959

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ACE - Expert

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21.3K Messages

4 years ago

Did you reset the HR24 after connecting it to the Ethernet cable?

ACE - Sage

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46.7K Messages

4 years ago

Do you have any other DVRs connected to your home network?

What model numbers?

New Member

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3 Messages

4 years ago

I haven't had to use the reset button so forgot about it...and the instructions don't mention that. Thanks for that answer. Now to wait 24 hours and see what's available now

ACE - Expert

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21.3K Messages

4 years ago

The HR24 is a special case as it has DECA built in but to use an Ethernet cable you have to reboot it so it will switch to the Ethernet port.

New Member

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3 Messages

4 years ago

Thanks Shannon. Yea, I got tired of clicking Setup Internet and it looks for that WiFi device. Appreciate you

ACE - Expert

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21.3K Messages

4 years ago

DECA is not a WiFi device it is what DTV calls their devices that converts the Ethernet signal to add/remove it to the SWM coax system, the HR24 would need a separate WiFi device to connect.


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