New Member
•
1 Message
HR54-500 Audio and Video not synced
HR54-500 connected to Sony Bravia TV via HDMI. Nearly every day, audio and video begin slipping out of sync. I'm getting tired of pushing the dvr's reset button 2 or 3 times a day, not to mention often losing recording minutes when I do it. I've had this dvr for at nearly 4 years and this issue didn't start until about 6 months ago.
Just about to bag Directv.
DIRECTVhelp
Community Support
•
255.1K Messages
5 years ago
Let's see if we can get your sound working, @vkirklin.
We recommend that you make sure all the connections are tightly connected and secure. Also, we suggest that you take the HDMI cord from your HR54 receiver and plug into a different receiver to see if it has the same audio problems because this would mean that the cable is damaged.
Let us know if this helps.
Marc, AT&T Community Specialist
2
0