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Contributor

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1 Message

Wednesday, October 13th, 2010 1:45 PM

I have 5 HR20DVRs and tech could only whole-home connect 4 together???

The other option was to connect 3 together and 2 together but not all five.  This is not inferred or explained as a limitation at the DTV whole home descriptive web site.  Is 4 the max number of HDDVRSs that can be connected on the same playlist?

Expert

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20.7K Messages

15 years ago

There are some limitations but it's above the equipment that you have..  With 5 DVR's you'd need a SWM16 installed in order to cover all ten tuners.  I assume the installer either didn't know how to do this or didn't have the equipment.  Call Directv and explain the situation.  Don't be surprised if the CSR needs a bit of coaching to understand your problem.

 

The standard SWM dish or module has a limit of 8 tuners, thus his connecting 4 units.


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