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1 Message

Tuesday, September 10th, 2024 10:29 PM

iPasOS app not honoring receiver preference

Environment:

a. iPadOS 17.6.1

b. iPadPro (11 inch) (3rd generation), model MHQVLL/A

c. Game Room receiver: HR-24-500

d. Master bed receiver: HR44-70

e. 2 x C41-500

Desired behavior: on settings go into “Receiver Control”. Changed checked receiver from “Master Bed” to “Game Room”. Record a show using the guide. Shows that the channel will be recoded to the game room. 

Actual behavior: Shows that the program will be recorded to “Master Bed”

Additional information: After observing this behavior I returned to “Receiver Control” and shows “Game Room” is still checked. When the app is reopened it show “Master Bed” is now checked. 

Workaround: After selecting “Record”, use the “Options” button and change to “Game Room”. The program does actually record to “Game Room”

1. Whenever I open the app the def

Community Support

 • 

21.2K Messages

27 days ago

Hi @JimBrannigan. We apologize iPad IOS is not honoring receiver preference. I'll be sending you a DM to investigate this further. DIRECTV is here to help. 


Ritchelle, DIRECTV Community Specialist


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