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Tutor

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7 Messages

Tuesday, October 4th, 2011 4:59 PM

LNB one bad feed

I have searched and can't find anything relevant to this problem. I have a Slimline 5 dish with 4 feed HD LNB going to 2 HR23/700 DVR's. One feed from the satellite (2nd from the right) gives no signal. I replaced all cable from LNB and no change. I have determined that cable within the house cannot be problem since problem moves to whatever cable I put 2nd lead onto. I replaced LNB and still same problem on same lead. Replaced bad lead from LNB and still same. I'm a licensed PE and am baffled. Any ideas? Can this be 2 LNB's bad in exactly the same way?

Scholar

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356 Messages

14 years ago

Not likely.  Did you try swapping the two coax leads on the back of the HR23 where the problem is?  If the problem stays with the same tuner, then the HR23 is bad.

Tutor

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7 Messages

14 years ago

Yes of course. Same problem on both hr23 receivers. Problem only occurs from one lead (the same lead) from the LNB. It does not matter where I put that lead there is no signal.

ACE - Expert

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14.1K Messages

14 years ago

No, it's incredibly unlikely that two LNBs would have this sort of failure. Do the cables from the dish go through a grounding block, or surge protector somewhere?

Tutor

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7 Messages

14 years ago

No. Directly to the receivers. I have even taken receivers outside and connected to the leads right out of the LNB.

ACE - Sage

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46.4K Messages

14 years ago

Seems like it can only be the LNB.  Where did you get the "new" LNB?  How old was the original LNB?

Tutor

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7 Messages

14 years ago

Original LNB 1 yr old. Replacement LNB from changeout of service to swm system but was working fine before changeout.

ACE - Sage

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46.4K Messages

14 years ago

I can only suggest you try another LNB.  Or call for a service visit.  It's only $50 without the Equipment Protection Plan. 

Scholar

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356 Messages

14 years ago

I agree.  The $50 service call would be cheaper than the LNB.  I'm pretty well baffled by changing out a non-SWM system to a SWM system, then back again.  What was the point of that?

Tutor

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7 Messages

14 years ago

I agree that would not make sense. I got the replacement LNB from someone else who changed to SWM. However, the LNB was working fine before the change and regardless, what are the odds of any two random LNB's failing on the exact same lead and me getting them both.

Scholar

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356 Messages

14 years ago

There's a whole lot more to going from a SWM to a non-SWM system (and vice-versa) than changing out the LNB.  If you don't understand that, then you REALLY need a service call.

Tutor

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7 Messages

14 years ago

Sometimes I wonder if people offering help even read the questions and explanations I have never changed out from SWM to non SWM or vice versa.

ACE - Sage

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46.4K Messages

14 years ago

This is the confusing statement you made ....

Replacement LNB from changeout of service to swm system but was working fine before changeout.

 

I was also wondering if you changed the LNB type.  Any chance you can test one or both of those "bad" LNBs in somebody else's dish?  Give the troubleshooting you've done, it seems it can only be a defective LNB.

Expert

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20.7K Messages

14 years ago

When the solution to any problem seems impossible to locate and the evidence doesn't make sense, it's time to get an expert.  If it were me I'd spend the fifty bucks and let the tech locate the problem.

Tutor

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7 Messages

14 years ago

Well you and my wife agree. I'll be making a service call and see what is going on. I'll report results in hope of helping others. I appreciate the input and it has helped by confirming that the issues I'm experiencing are unique.

Scholar

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356 Messages

14 years ago

Is it possible that the "second port from the right" of both LNBs was connected to the same tuner when they failed?  I think I would check voltages at the satellite in ports before the tech installs a third LNB.  Should be a max of about 18 vdc.


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