Tutor
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4 Messages
Local Channels in Cincinnati Out?
Since 10 am est this morning all of our local channels have been out with the message saying not to call DTV they are working on the issue. It has been almost 4 hours.
Wanted to know if anyone has any insight? Thanks.
jschwarber
Contributor
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1 Message
13 years ago
I am in the Cincinnati area also. No local channels since at least 11 a.m. I tried unplugging everything and unplugging internet service and nothing seems to work. What is the problem?
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tbenke16
Tutor
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4 Messages
13 years ago
Looks like the SD channels are working but no HD. Still no ETA on resolution.
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algarri61
Contributor
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2 Messages
13 years ago
it says to unhide your non hd channels ..how the hell do u do that..all my guides just show hd....
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litzdog911
ACE - Sage
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46.4K Messages
13 years ago
It's under the Setup > Display Setup menu.
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joheusner
Contributor
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1 Message
13 years ago
We live in Cincinnati as well and we've been dealing with the same issue since the 11am hour. I hit the reset button on our main receiver and it is still out. Glad to see this forum before I called DTV.
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jencasto923
Contributor
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2 Messages
13 years ago
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sjohnson1
Contributor
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2 Messages
13 years ago
It seems to be the HD channels that is out......Does this mean Direct TV will compensate us for our loss? I am pretty upset over this & if there wasn't a contract my business may be going elsewhere.
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jencasto923
Contributor
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2 Messages
13 years ago
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sjohnson1
Contributor
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2 Messages
13 years ago
Oh boy! This is really not kool! Got ready to watch my shows this evening & all I recorded was that wonderful blue screen....grrrrrr! 33 cents? Customer service is definitely dead!
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TexasBrit
ACE - Expert
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14.1K Messages
13 years ago
Your DVR is set up to record the HD channels and if they are not there you will get a blue screen. You would have to select the SD channel for recording
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TexasBrit
ACE - Expert
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14.1K Messages
13 years ago
The problem was apparently caused by a construction crew digging through a major Cincinnati Bell trunk line...
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